Privacy Policy

Website Privacy Policy

Last Updated: January 28, 2026

At Urology Associates of Fredericksburg, we are committed to protecting the privacy of our website visitors. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, www.fredericksburgurology.com.

1. Information We Collect

We may collect information from you in the following ways:

  • Personal Data: Voluntarily provided information such as your name, email address, and phone number when you fill out a "Contact Us" form or request an appointment.

  • Derivative Data: Information our servers automatically collect when you access the site, such as your IP address, browser type, and operating system.

  • Cookies: We may use cookies to improve your experience and analyze site traffic. You can choose to disable cookies through your browser settings.

2. How We Use Your Information

We use the information collected to:

  • Respond to your inquiries and schedule appointments.

  • Improve our website functionality and user experience.

  • Send administrative information, such as updates to our policies.

  • Ensure the security of our website.

3. Medical Information (HIPAA)

Please note that personal information submitted through our website forms may be subject to HIPAA. However, standard website contact forms are not always 100% secure. For specific medical questions or to share sensitive health data, please use our Patient Portal or contact our office directly by phone.

For more information on how we handle your clinical medical records, please see our Notice of Privacy Practices.

4. Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website or conducting our business, so long as those parties agree to keep this information confidential.

5. Third-Party Links

Our website may contain links to other sites (such as health resources or insurance providers). We are not responsible for the privacy practices or content of these external sites.

6. Children’s Online Privacy Protection Act (COPPA)

We do not knowingly collect any information from anyone under 13 years of age. Our website and services are directed to people who are at least 13 years old or older.

7. Contact Us

If you have questions about this Website Privacy Policy, please contact us at: Urology Associates of Fredericksburg, 1051 Care Way, Fredericksburg, VA 22401, 540.374.3131


Notice of Privacy Practices (NPP)

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

Effective Date: January 28, 2026

Our Legal Duty

Urology Associates of Fredericksburg is required by law to maintain the privacy of your protected health information (PHI), to provide you with this notice of our legal duties and privacy practices, and to notify you following a breach of unsecured PHI. We must follow the privacy practices described in this notice while it is in effect.

How We Use and Disclose Health Information

We may use and disclose your health information for different purposes. For each category, we will explain what we mean and give an example.

  • Treatment: We may use your health information to provide, coordinate, or manage your healthcare. Example: We may disclose information to a specialist to whom you have been referred.

  • Payment: We may use and disclose your health information so that the treatment and services you receive may be billed to and payment may be collected from you, an insurance company, or a third party. Example: We provide your health plan with details about a surgery so they will pay for the procedure.

  • Healthcare Operations: We may use and disclose your health information in connection with our healthcare operations, which include quality assessment and improvement activities, conducting training programs, and licensing activities.

  • As Required by Law: We will disclose health information when required to do so by federal, state, or local law.

Your Rights Regarding Your Health Information

You have the following rights regarding the health information we maintain about you:

  • Right to Inspect and Copy: You have the right to inspect and receive a copy of your health information. Usually, this includes medical and billing records. (We may charge a reasonable, cost-based fee for copies).

  • Right to Amend: If you feel that health information we have about you is incorrect or incomplete, you may ask us to amend the information.

  • Right to an Accounting of Disclosures: You have the right to request a list of certain disclosures we made of your health information for purposes other than treatment, payment, or healthcare operations.

  • Right to Request Restrictions: You have the right to request a restriction or limitation on the health information we use or disclose about you for treatment, payment, or healthcare operations. We are not required to agree to your request except in specific cases involving out-of-pocket payments.

  • Right to Request Confidential Communications: You have the right to request that we communicate with you about medical matters in a certain way or at a certain location (e.g., only at a work phone number).

Complaints

If you believe your privacy rights have been violated, you may file a complaint with our office or with the Secretary of the U.S. Department of Health and Human Services.

To file a complaint with our office, contact: Privacy Officer: Terri Turner Phone: 540.374.3131 Address: 1051 Care Way, Fredericksburg, VA 22401

We will not penalize you or retaliate against you in any way for filing a complaint.